M is for… MBWA

Management By Walking About (MBWA) is a much underrated mechanism to keep an eye on what is going on in your project.

As things have evolved technically over the years is becomes all too easy to orchestrate, or attempt to orchestrate, your project form the comfort of your adjustable office-chair. Using eMail, Instant Messaging, Text Messaging, etc. to deliver your guidance and expert opinion.

However, while you may like to think you are some kind of techno-mastermind of all you survey, the chances are you’re missing out on a lot of the crucial information you really should have a firm grasp on.

If you’re only reading the written word, and worse, only spouting it too, you are missing a huge percentage of the other parts that make up that thing we call human communication.

Without getting the real ‘word on the street’, complete with intonation, attitude and accompanying body-language, you’ve only got part of the picture.

Have you ever said to yourself, “I didn’t realise it was that bad” or, “They should have said there was a problem”, then maybe you need a bit more ‘face time’ with your team, customers or co-workers.

So, If you want to keep on top of what’s going on, get off your arse and walk about!

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